Shipping policy

Shipping Policy

At Niftora, we aim to provide a seamless shopping experience for our customers. Please go through our shipping policy to understand how your orders will be processed and delivered.

Processing Time

Orders are processed within 1-2 business days. After processing, orders are shipped and typically delivered within 3 to 7 business days for domestic orders.

Shipping Charges

  • Domestic Shipping (within India): Free shipping on all prepaid orders.

Shipping Locations

We currently ship to all locations within India.

Packaging Details

We use eco-friendly, secure, and tamper-proof packaging to ensure that your items are delivered in perfect condition. Each item is packed carefully to minimize the risk of damage during transit.

Delivery Timelines

  • Within India: Orders are typically delivered within 3 to 7 business days after dispatch, depending on the destination.

  • Please ensure that the delivery information, including your pincode & Phone number, is correct at the time of placing the order. Niftora will not be responsible for delays or failed deliveries if inaccurate or incomplete information is provided. In such cases:

    • We shall not be held liable for delayed deliveries or any return and refund claims.
    • Any additional costs incurred due to incorrect information may be charged to the customer

Note: Delivery timelines may vary due to unforeseen circumstances, such as holidays, weather conditions, or delays from courier partners.

Order Tracking

Once your order is shipped, you will receive a tracking number via email and WhatsApp. You can use this tracking number to monitor the delivery progress on the carrier's website.

Important:
In some cases, you may not receive a tracking link due to technical reasons. If you haven’t received a tracking link within 4 working days after placing your order, please contact us on WhatsApp for assistance.

Lost or Damaged Items

If your order is lost or damaged during shipping, please note that it is handled by the courier company after dispatch and is no longer within our direct control.

Steps for Support:

  1. Contact the respective courier company directly for assistance.
  2. If you need additional support, reach out to us at support@niftora.com and we will guide you on the next steps to resolve the issue.

Wrong Item Received

If you receive the wrong product, it may be due to a packaging error. While we do not provide refunds in such cases, we will ensure the correct product is sent to you at no additional cost.

Resolution Steps:

  1. Contact us immediately upon receiving the wrong item.
  2. Reach us via:

If you do not receive a response within 1 working day, follow up via WhatsApp for assistance.

Returns and Exchanges

We have a 7-day return policy. For detailed information, please visit our Return Policy.

Contact Information

For any shipping-related questions or concerns, please contact us: