Refund policy
Return & Refund Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at niftora05@gmail.com
You can always contact us for any return-related questions at niftora05@gmail.com
Damages and Issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned or exchanged, including:
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Cosmetic items or beauty products
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Personal care goods
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Special orders or personalized items
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Sale items or gift cards
Please contact us if you have any questions or concerns about your specific item before making a purchase.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know whether the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at niftora05@gmail.com